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Most Teams Drown in Spaghetti Processes
By
betty
|
April 6, 2026
𝗠𝗼𝘀𝘁 𝗧𝗲𝗮𝗺𝘀 𝗗𝗿𝗼𝘄𝗻 𝗶𝗻 𝗦𝗽𝗮𝗴𝗵𝗲𝘁𝘁𝗶 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀. 𝗔𝗜 𝗧𝘂𝗿𝗻𝘀 𝗜𝘁 𝗜𝗻𝘁𝗼 𝗮 𝗣𝗶𝗽𝗲𝗹𝗶𝗻𝗲.Walk into any large company and you’ll ...
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Invisible CX: When Customers Don’t Even Notice the AI
By
betty
|
April 6, 2026
𝗜𝗻𝘃𝗶𝘀𝗶𝗯𝗹𝗲 𝗖𝗫: 𝗪𝗵𝗲𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗗𝗼𝗻’𝘁 𝗘𝘃𝗲𝗻 𝗡𝗼𝘁𝗶𝗰𝗲 𝘁𝗵𝗲 𝗔𝗜 - 𝗢𝗻𝗹𝘆 𝘁𝗵𝗲 𝗢𝘂𝘁𝗰𝗼𝗺𝗲The smartest takeaway from Google’s AI ...
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Seadanya Is Not a Strategy
By
betty
|
March 17, 2026
I recently heard a word that stayed with me:“Seadanya.”Do what’s available.Do just enough.It sounds harmless.𝗜𝘁 𝗶𝘀𝗻’𝘁.In business, seadanya ...
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Ramadan 2026: No Revenue Clarity?
By
betty
|
March 16, 2026
𝗥𝗮𝗺𝗮𝗱𝗮𝗻 𝟮𝟬𝟮𝟲: 𝗜𝗳 𝗬𝗼𝘂 𝗗𝗼𝗻’𝘁 𝗞𝗻𝗼𝘄 𝗬𝗼𝘂𝗿 𝗔𝗻𝗻𝘂𝗮𝗹 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗦𝗽𝗶𝗸𝗲𝗿𝘀, 𝗬𝗼𝘂’𝗿𝗲 𝗚𝘂𝗲𝘀𝘀𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝟯𝟬% 𝗢𝗳 𝗬𝗼𝘂𝗿 𝗬𝗲𝗮𝗿In Indonesia, ...
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ASEAN doesn’t have an AI innovation problem
By
betty
|
July 17, 2025
𝗜𝘁 𝗵𝗮𝘀 𝗮𝗻 𝗔𝗜 𝗮𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗯𝗹𝗲𝗺.A partner from New Zealand recently pointed me to something interesting.Their government is ...
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